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Ikiodiete George
- 2 Min Read
Glo Customer Care: How To Easily Contact Glo Nigeria + Faqs
Glo (Globacom) is one of Nigeria’s major telecom operators with millions of subscribers nationwide. Whether you're trying to fix a network issue, check your balance, stop deductions, or speak with an agent, Glo customer care is available 24/7 to assist you.
In this guide, you'll learn how to contact Glo Nigeria customer care easily, plus key USSD codes and answers to common questions.
How to Contact Glo Nigeria Customer Care
Below are the most effective ways to get support from Glo:
1. Call Glo Customer Care Number
| Method | Number | Description |
|---|---|---|
| From Glo Line | 📞 121 | Toll-free and available 24/7 |
| From Other Networks | 📞 0805 002 0121 | Call charges apply |
| From Abroad | 📞 +234 805 002 0121 | International support |
2. WhatsApp Chat Support
Glo offers real-time help via WhatsApp for customers who prefer chatting:
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Glo WhatsApp Number: 0705 995 5555
Send "Hi" to start and follow the instructions.
3. Use the Glo Café App
Download the Glo Café app from Google Play or Apple App Store to:
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Check airtime/data balance
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Recharge and subscribe
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Contact customer care
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View offers and bonuses
The app gives you control over your account without calling support.
4. Reach Glo on Social Media
Glo Nigeria has verified pages you can message for help:
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Twitter/X: @GloWorld
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Facebook: facebook.com/GloWorld
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Instagram: @globacomlimited
These platforms are helpful for faster responses when lines are busy.
5. Visit a Glo Customer Experience Center
For SIM swap, NIN updates, or serious complaints, visit any nearby Glo World Center. Don’t forget to go with a valid ID (NIN, driver’s license, or voter’s card).
Useful Glo Self-Service Codes (USSD)
These shortcodes can help you fix issues or manage your account without calling:
| Task | USSD Code |
|---|---|
| Check Airtime Balance | *310# |
| Check Data Balance | *323# |
| Buy Data Plans | *312# |
| Borrow Airtime/Data | *303# |
| Share Data | *321# |
| Link NIN | *996# |
| Cancel Unwanted Subscriptions | *305# |
| Recharge with PIN | *311*PIN# |
Frequently Asked Questions (FAQs)
Q1: How do I contact Glo customer care quickly?
Dial 121 from any Glo line to speak with a representative for free.
Q2: Can I call Glo from other networks?
Yes. Use 0805 002 0121, standard call rates apply.
Q3: How do I stop airtime deductions on Glo?
Dial *305# to manage and cancel any active subscriptions or value-added services.
Q4: Does Glo offer WhatsApp customer support?
Yes. Chat with Glo on WhatsApp by messaging 0705 995 5555.
Q5: What can I do on the Glo Café app?
You can recharge, check data balances, subscribe to plans, and get customer support directly on the app.
Conclusion
Glo Nigeria has made customer care fast and accessible. Whether you're calling 121, chatting on WhatsApp, using the Glo Café app, or sending a message on social media, support is always available. Don’t forget to save the USSD codes and phone numbers so you're never stranded.
