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GENERAL QUESTIONS AND SUPPORT

General 56 days ago Participants (0)
  • User
    Stephanie
    56 days ago

     

    1️⃣ Need help?

    You’re in the right place! 👋

     

    2️⃣ Common stuff people ask:

     

    How to make an account? 📝

     

    Forgot password? 🔑

     

    Where are guides/tutorials? 📚

     

    How to contact support? 📞

     

     

    3️⃣ Get help faster:

     

    Check FAQ first ✅

     

    Include screenshots 📸

     

    Mention device & app version 📱

     

    4️⃣ Response times:

     

    Standard: 24–48h ⏳

     

    Urgent: 12–24h ⚡

     

    5️⃣ Fastest way to resolve:

     

    Explain clearly ✍️

     

    Don’t spam 🚫

     

    Follow instructions ✔️

     

    6️⃣ Extra resources:

    https://konnect.africa

     

    7️⃣ Quick reminder:

    Be kind & safe ❤️

    Don’t share personal info ❌

     

    8️⃣ Urgent?

    Use official support channels for fastest help 

     

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