One rainy morning in Lagos, I boarded a danfo heading to Oshodi. The bus was packed. Everyone looked tired. A young woman sat beside me, staring out the window. Across from us sat an elderly man holding a worn-out folder filled with documents. The journey was slow because of traffic. As we moved, I noticed the bus driver doing something unusual. At every stop, he greeted passengers with a smile. "Good morning, my sister." "How far, boss?" "God bless your day." Some people responded. Others ignored him. But he kept going. After about an hour, the elderly man finally spoke. "Driver, thank you." The driver laughed. "For what, Baba?" The old man smiled. "I lost my wife last month. Since then, I've barely spoken to anyone. Today, you made me laugh three times." The bus became quiet. Nobody expected that response. The driver nodded and continued driving. Then he said something I'll never forget: "You never know who is carrying a heavy load. That's why kindness is free." That simple statement stayed with me. Most people think impact comes from wealth, power, or influence. But sometimes impact is a greeting. A smile. A few kind words. A small act that changes someone's entire day. We often underestimate how much our attitude affects others. The truth is, many people around us are fighting battles we know nothing about. What is one small act of kindness someone showed you that you still remember today?